---
title: Blacklist Status
description: Manage bounced emails in ExpensePoint.
---

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# Blacklist Status

The **Blacklist Status **option allows you to see users whose emails are either invalid or no longer exist. These emails would bounce back, and ExpensePoint™ will collect them under the Blacklist status. 

If an account email bounces back as an invalid email, our system will **Blacklist **it, and you can view it as a status for the selected user. 

To view a user's status, click/select the user from the** Users** list first.  

![](https://support.expensepoint.com/hs-fs/hubfs/undefined-Dec-31-2023-10-54-29-5886-PM.png?width=628&height=405&name=undefined-Dec-31-2023-10-54-29-5886-PM.png)

By clicking on the** Blacklist Status** option from the **User Tasks** navigation menu on the left side of the screen, the status window will pop up.  

![](https://support.expensepoint.com/hs-fs/hubfs/undefined-Dec-31-2023-10-54-36-6492-PM.png?width=389&height=219&name=undefined-Dec-31-2023-10-54-36-6492-PM.png)

If the email becomes active and should no longer be **Blacklisted**, you may click on **Yes **to remove this email from the list. 

If the user isn’t **Blacklisted**, you will get the following status message: 

![](https://support.expensepoint.com/hs-fs/hubfs/undefined-Dec-31-2023-10-54-44-4470-PM.png?width=448&height=188&name=undefined-Dec-31-2023-10-54-44-4470-PM.png)

Click **OK** to dismiss.